Sometimes the way a bot produces text reflects errors in its programming.It can be something like two spaces between every sentence, extra periods or bizarre indentations.When people chat with bots, they are punching data into a series of if-then interactions.There’s only so much time to code, so some responses might have more than one trigger.More advanced bots can use audio and visuals such as animations. Some of them tell you they are bots before you begin chatting.These are usually customer service chatbots designed to take pressure off customer service reps and substitute for them during off hours and weekends.Chat Tool Founder Robert Brandl offered the following example: Don’t waste your energy outing these guys. Save it for long conversations and “people” you chat with outside of customer service such as those on online dating platforms.Now we get into the malicious chatbots: the ones trying to sell you something, take your personal information or cheat you out of money you paid to chat with an online therapist.
Here are some tips from programmers and people who have encountered these pretenders: Account executive and self-described “computer geek” Chris Orris has encountered chatbots and offered some advice to Talkspace.
Chatbots are computer programs designed to simulate exchanging messages with a human.
They match messages from real humans with combinations of keywords and other responses stored in their database.
Still, look for those patterns and consider some of the tactics below.
Chatbots have become advanced, but there are still ways to trip them up and out them as the imposters they are.