Reviewed 17-Aug-2017Sorry to hear there was some confusion with your pick up time.I've looked back on your order and we had your Fly Cruise Fly booked for 10am so your pick up was scheduled for 9.05am (not 1pm).Unfortunately, winter weather wasn't t too cooperative.Our flight was postponed initially, then amended to skip the Milford sound cruise.We did however hear from Milford Sound Scenic Flights that your flight had been cancelled and so we followed up with an email to you to find out what you'd like to do with your credit.
Each passenger will be allotted a window seat offering unmitigated views.
Maybe our email ended up in your junk mail folder or you may have just missed it.
As advised via email to you, your refund has now been processed as requested.
Once you reach Milford Sound your pilot will take you across the full length of the fiord. Incidentally our trip was cancelled twice due to weather, so be sure to spend extra days in Queenstown.
Fly over the renowned Sutherland Falls and Milford Track on your way back to Queenstown. The flight to Milford Sound was awesome, fantastic views of the area which the pilot narrated as we flew.