Even their information systems don’t talk to each other.
I just called back Sear in Garden City and Mike said he never said the part was incorrect and denied our conversation.
Sears Roebuck and Company, or Sears for short, was founded in 1820 in New York City by Richard Sears and Alvah Roebuck.
The company began as a mail-order business with their first catalog in 1888.
These errors do happen, I’m not asking for anything unreasonable nor outlandish. I am trying to get the correct part, but they said I need to pay for another part, even if I return the one I just bought.
I’m simply asking that I be allowed to purchase this Black (model #90349) for 99.99, which reflects the 52% off the regular price. Bledsoe 254.715-XXXX Reply Ok I had a craftsman mower for 15 years it was awesome. You mean to tell me for the defective lawnmower with the wrong blade which exploded in the air, Sears can’t send me the correct part for Free??
Frakes did offer to sell the Stainless Steel at this price but denied me that same price on the Black colored more, when a second affixed sign clearly showed the model numbers and stated colors at the same sale price of 99.99, which again is in error of being 52% off of 99.99. I travelled from Queens, NY all the way there for the part, but the employee, Mike said this part isn’t for your lawnmower, its for another type of lawnmower ,but I showed him the piece that blew up and he gave me the part and I paid for it. The manufacturer for Craftsman gave me a defective lawnmower.Sears moved to the new Prairie Stone Business Park in Hoffman Estates, Illinois.In late 2016 and early 2017, some significant steps were taken by CEO Edward Lampert in an attempt to make the company solvent.The company built many stand-alone stores from 1925 into the 1950s.Their strategy then changed during the 60s and 70s from independent stores to building stores inside shopping malls.In June 2018, Sears announced that they would be closing 48 Sears locations and 15 Kmart stores.The company hoped that this would help them be able to repay their multi-million dollar debt. Answer 1: The phone number for Sears is (847) 286-2500. Answer 2: The CEO of Sears is Edward Scott Lampert. Answer 3: Sears was founded by Richard Sears and Alvah Roebuck. Tagged as: Sears address, Sears complaint desk, Sears complaints, Sears corporate address, Sears corporate office headquarters, Sears customer complaints, sears headquarters, Sears home office, Sears main office, Sears office address, Sears office email, Sears office fax, Sears office phone, Sears office phone number I was denied the advertised price on a particular Kenmore Refrigerator I wanted to purchase. Now my warranty is about to go out and I’m starting to think I got screwed.But Sears isn’t concerned for their customers This is why Sears is going under. Well I am on the phone with Sears somewhere in the Philippines April 25, 2018, after many calls since September with all calls lasting more than 30 plus minutes receiving the same message each and every time, your money will be returned in 7-10 business days.After exhaustive efforts their is no money, nothing more than empty promises.We can easily resolve this at your level since the store manager, Christopher Frakes, 6001 W. 76710, refused to satisfy this customer by not honoring two signs attached to a display model, indicating other colors (Black and White) were on sale for the same exact price. I’ve always been behind sears products but I guess times are changing. Reply Hello, I bought a brand new lawnmower (model 247.374301) back in 2015.Regular price listed as 99.99, sale sign says 52% off, 99.99 sale price (Manager’s Special). When I started 2 days ago, the metal blade with the shaft part on lawnmower broke and blew up in the air and could of killed me!