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Per Trend's recommendation, this runs in conjunction with the Trend Intrusion Defense Firewall. Because we want to provide an installer that causes the least amount of interference to business process and does not risk interrupting critical systems, there are a number of features that are turned off by default.

DNLs are free to turn on these features for their clients in the management console, and those options can be configured differently for each individual client or for entire AD OUs.

If you restrict egress traffic (not typical), you will also need to open those ports to, 128.1, 128.1, and 128.1.

There have been many reported issues with the latest version of Windows Defender clashing with Trend Antivirus.

Please open a ticket with the EITS Help Desk requesting a group to be made in Trend, and make sure to include what department you work for as well as all of the IP addresses of the clients that need to be in the group (if at all possible, please use consecutive IP addresses for members in a group). Currently the default setup is to use the Windows firewall.When you install any of the Linux products, you will be prompted for three items, one of which is the activation key.You will need to open a ticket with the EITS Help Desk to get this key.Trend has a page dedicated to Amazon AWS deployments here.DNLs and other departmental IT support staff can obtain access to the Office Scan management console, which will allow them to configure options for the agents installed on endpoints in their respective departments.Trend Micro Office Scan is an antivirus program developed by Trend Micro.Enterprise Information Technology Services (EITS) provides Office Scan to all departments who require anti-virus software. Trend Micro Office Scan is available for UGA-owned computers only.: OSX requires a special uninstaller to remove Trend. Linux: Server Protect for Linux 3 is available from Trend Micro for UGA owned machines running a Linux operating system (e.g. Linux clients can be downloaded directly from Trend Micro.The client is still protected from viruses whose signatures exist locally to the client. In the admin console, go to Networked Computers, Client Management, and select the group, sub-group, or client you want to apply this to.Then click Settings, Privileges and Other Settings, go to the Other Settings tab, and check "Do not allow users to access the client console from the system tray or Windows Start menu". They pull signature updates, but any configuration changes or software updates are pushed to them.Additional features that must be implemented at the server-level can still be implemented, but DNLs would need to stand up their own Office Scan servers to do so (see Licensing above).These icons are used in our setup: The client cannot connect to a Smart Protection Server and/or the Smart Protection Network.


  1. May 25, 2010. In an effort to make its Worry-Free Business Security product line even. no server software to configure — just a small client security agent CSA on. Of course there's no server to collect updates, so one of the agents is.

  2. SvcGenericHost - Trend Micro Client/Server Security Agent. A service monitor will create an alert when one of the Worry-Free Business Security Services has stopped, but. In the Name field, type Check Trend Micro WFBSS Update Time. 4.

  3. The process is part of of Trend Micro. Service or TmListen Application or Trend Micro Client/Server Security Agent Listener. It is charged with listening for commands or antivirus definition updates sent by the OfficeScan server and initiating the necessary. 2 users rated it as not so dangerous.

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